Delivery Information

We want to make the delivery process as straightforward as possible, ensuring your order arrives safely and on time. Below, you’ll find everything you need to know about our made-to-order process, delivery timeline, and what to expect when your furniture arrives.

Made to Order

All of our furniture is made to order, ensuring every piece is crafted to meet your specifications and preferences. Because of this, production takes approximately 6 weeks from the time you place your order. Once your item is ready, we’ll schedule delivery and keep you updated on the expected arrival date.

Delivery Process

We use our own delivery vehicle and experienced handlers to carefully transport your furniture. Your items will be fully protected during transport to ensure they arrive in perfect condition. Our team takes great care when handling each piece, giving you peace of mind that your order is in safe hands.

Receiving Your Order

To ensure a smooth delivery experience, please prepare your space by clearing a path for our delivery team and making room for your new furniture. When our handlers arrive, let them know where you would like the item to be placed. If you have any concerns about access to your property, feel free to contact us in advance.

Contact Us

If you have any questions about your order or delivery, our customer service team is happy to help. You can reach us at 03300567591 or sontuosostone@gmail.com.